New students can go to algonquincollege.com/upass with their network username and password (found in ACSIS) to submit one photo for both cards. When their card is ready for pickup, they will receive an email from Card Services to notify them. Since they have submitted their photo online, they can beat the lines and go to the Click & Collect express line to pick up their cards. Students may also visit Card Services in person to have a photo taken and their U-Pass card printed.
Returning students can renew their U-Pass after August 15th using the U-Pass tap machine or at the Card Services counter. When they renew their U-Pass, they can also pick up a renewal sticker for their AC Card.
To facilitate the demand during the busy back to school season, Card Services will be relocating for the peak season. The U-Pass/AC Card Service Centre will be opening from August 25th – September 15th in Salon A of the Marketplace Food. Please click here for detailed information on dates and hours of operation of the U-Pass/AC Card Service Centre.
Note: The Service Centre will be open a few evenings, as well as the Saturday and Sunday of Labour Day weekend to accommodate students who may not be able to visit the campus during regular business hours.
Any inquiries related to the Opt-Out or Opt-In process can be directed to www.algonquincollege.com/upass. On this site, students will find information on U-Pass eligibility as well as the Opt-Out Application Form. The Registrar’s Office is the point of contact for inquiries about the Opt-Out or Opt-In process.
If you have any questions, please don’t hesitate to send an email to firstname.lastname@example.org.